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All USA orders are shipped via USPS 2-3 Day Priority Mail.
All Canadian orders are shipped via Canada Post Express Mail.
USA orders from within Continental USA. Canadian Orders are shipped from within Canada.
- We do not ship from overseas!
- All orders are shipped discretely in a plain brown box with no mention of “Diet” or “Meds.”
- USA Orders must be received before noon CST to qualify for 3-Day Service.
- 3 Day Shipping takes 3 full business days in transit. Example: if you order on Thursday evening, your order will go out on Friday, but you might not receive it until Tuesday in some areas.
- All orders are insured against loss or damage.
Holidays do not count as business days.
During the December holiday season from approximately December 20th to January 5th, there may be additional delivery times of 1 or 2 days due to the large amount of parcels being handled by all delivery companies. Please take this into account when ordering.
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In-Stock Orders and Pre-Orders
If the product you’ve purchased shows as “In Stock”, it is and will go out ASAP!
If it’s not in stock, it will be marked as “Pre-Order”. Pre-ordering an item is similar to buying a product that is in stock, with the exception that the product will only be shipped when new stock arrives; usually within 5-7 business days.
USA orders are usually delivered in 3 business days, while Canadian orders are typically delivered within 2-5 business days. More remote areas in Canada can take 7-11 business days.
USA Orders - Estimated Delivery Times
We offer 3-day shipping for most USA orders. That is 3 business days, not 3 calendar days. Saturday and Sunday DO NOT count as business days. If you’re in the continental USA, please allow for 3 business days. If you’re in Alaska, Hawaii or a USA Territory, please allow 5 days for delivery.
Orders that come in before 12 noon Pacific Time, Monday through Friday, will go out the same day.
|Day/Time of Order||Estimated Day of Delivery|
|Monday, before 12:00PM||Same week, Wednesday|
|Monday, after 12:00PM||Same week, Thursday|
|Tuesday, before 12:00PM||Same week, Thursday|
|Tuesday, after 12:00PM||Same week, Friday|
|Wednesday, before 12:00PM||Same week, Friday|
|Wednesday, after 12:00PM||Same week, Saturday (if available in your area;
otherwise, following week, Monday)
|Thursday, before 12:00PM||Same week, Saturday (if available in your area;
otherwise, following week, Monday)
|Thursday, after 12:00PM||Following week, Monday|
|Friday, before 12:00PM||Following week, Monday|
|Friday, after 12:00PM||Following week, Tuesday|
|Saturday, any time||Following week, Wednesday|
|Sunday, any time||Following week, Wednesday or Thursday|
Canadian Orders - Estimated Delivery Times
Most Canadian orders take 2 – 5 business days to arrive at your destination; depending on your location. Estimated times are for major centers and outlying suburbs or areas.
|Province for Delivery||Estimated Days of Delivery|
|British Columbia||4 business days|
|Alberta, Saskatchewan, Manitoba||3-4 business days|
|Ontario, Quebec||1-3 Business days|
|New Brunswick, Newfoundland, Nova Scotia||3-5 business days|
|PEI, Labrador||4-6 business days|
|NWT, Yukon||6-9 business days|
|Nunavut||7-11 business days|
We e-mail you the tracking number and estimated date of delivery for your order on the day your order ships. Usually after 5pm Pacific time for USA orders and 5PM Eastern time for Canadian orders.
***Please note! Often times, our emails end up in the junk or spam mail folders, due to the content of the message. The terms “HCG” and “diet” are typically flagged by most internet service providers or email services as spam. If you haven’t received an expected email, please check those folders in your email program and make sure to add support[at]hcgdietmeds.com to your safe-mail list.